From this section, you will find the contact repository where you can list them by profile. Access or modify the information.

Go to the Manage Contacts menu
Select List Contacts
Upon entering this section, you will find different filters to list your contacts. (Profile is the only mandatory filter for listing contacts)

Search for contacts

Select the Profile

Choose the database you want to consult


*You can only access contacts from the selected profile.

Select the State

Select: Active, Bounced, or Unsubscribed


*This option is optional. If you do not select a State, the search will display all contacts included in the profile.

Search by name, surname or email

Fill in the information in the fields and click on the Search button.

Contact Information

The following information is shown in the contact library: Email, name, surname, state, and detail

Advanced actions

Add a new contact

Select the Add New Contact button



Fill in the fields required by the profile
Save the information to complete the upload

Advanced actions

Select the blue button located to the right of each profile.



Select the action to be performed on the contact:
Modify: edit the contact's data
Delete: delete a contact from the database.
View: access the contact information.
State: change the contact's status to Active, Unsubscribed, or Bounced.

Download contacts

Download the contacts of a profile from the Icomm platform.

Select the Download button



Follow the link to download the contact information



Download the exported files
Select the Download icon to save the database in a CSV file



Downloads can also be accessed from the Settings menu, "Exported Files" option


* Here you can see all the profiles downloaded from Icomm

Find more information about Contacts in Icomm.

Updated on: 11/13/2023