Notification Hub by Icomm

The Icomm Notification Hub is a comprehensive tool that integrates with the entire ecosystem to enhance customer experience. This advanced hub consists of five key sections: Web Notifications, Web Actions, Showcases, Carousels, Social Networks, and Administration. In this guide, we will explore each section and its main functions.

Accessing the Notification Hub

To start using the Notification Hub, log in to your account and access the Notification Hub module. Upon entering, you will find the general panel providing access to various available tools.



On the left panel, you will find the menu containing the six main sections of the Hub: Web Notifications, Web Actions, Showcases, Carousels, Social Networks, and Administration. On the right side, you can observe the General Results Panel of the Notification Hub.

Web Notifications

Opt-in Pop-up

Convert your customers into subscribers by displaying subscription pop-ups on their devices. Communicate important messages without the need for an additional application. Examples of subscription pop-ups are shown below:

Push Notifications

Keep your customers informed by sending push notifications directly to their mobile devices and computers, even without an application. An example is shown below:

Retargeting

Automatically recall products viewed by your customers, displaying them on their device screens.

Winback

Use automatic notifications to recover users who have not returned to your website. Schedule messages to invite former users to browse the site.

Web Actions

Banners

Invite users to take specific actions, such as promoting products or viewing new releases, through attractive banners.

Exit Pop-up

Show a pop-up just as your customer tries to leave the site, giving them a last chance to retain them.

Chat Bubbles

Offer your customers the option to contact through WhatsApp and Messenger buttons directly on your site.

Showcases

Popular items

Display a list of the most popular products on your site, leveraging the purchasing trend of other users.

B[rowsing History](/en-us/article/how-to-activate-browsing-history-in-hub-2m7617/)

View the last 10 products a customer has viewed on your site through the Navigation History.

Last Viewed

Display the last 2 products a customer visited, reminding them of their previous choices.

Carousels

The carousels module introduces three embedded devices on your website to improve its visual layout, regardless of consumer action.

Recommendations

This carousel uses machine learning to offer products likely to be purchased by each consumer, similar to Amazon's recommendation engine.

Browsing History

Facilitate your customers' access to interesting products by attractively showing those they have already visited.

Popular Items

Directly showcase the best-selling products of your site on the homepage, boosting your sales.

Social Networks

Linkpage

Create your own page with various links in a single link. Communicate different promotions, launches, messages, and more.




Important Note: To configure the Notification Hub service, it is necessary to incorporate the provided script on all pages of the site. If you do not have the script, you can request it at

Updated on: 12/12/2023