> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How the Tell a Friend option works in Icomm

The **Forward to a Friend** option in Icomm allows recipients of an email to easily forward it to other contacts.

This feature is enabled when scheduling an email send on the Icomm platform. Upon receiving the email, the recipient will see a **Forward to a Friend** button or link.

By clicking on this button, a form will open that will allow the recipient to enter the data (name, email) of another contact to whom they wish to forward the original email.

Icomm will then take care of sending the same email to the contact entered by the original sender.

You can activate this feature when setting up a shipment. To do this, you must select the "Forward to a friend" box.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/reenviar-ing_jozhx7.jpg)

|| By default, this option is usually activated. If you do not want to include this button in your submission, you just have to uncheck the box.

### Important considerations:

* The "Forward to a Friend" option is only available for emails without custom fields. It cannot be used in emails with merge tags.

* Activating this option will create a "Viral Marketing Profile" in the Icomm account. All contacts who receive the email from this option will be registered there.

* Forwarding is recorded as a new metric within the Icomm mailing report.

In conclusion, this feature allows you to expand the reach of an email campaign, taking advantage of the recipients themselves sharing the content with new contacts.

### Email forwarding

When the user receives the email, they will see the **Forward to a friend** button above the newsletter header.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/forward-to-a-friend-2_18zsagm.jpg)

By clicking **Forward to a friend**, you will be redirected to a form, where you must complete the data of the contacts to whom you want to forward the newsletter.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/reenviar-ing2_1fjw5nv.jpg)

Once the data is completed, you must click **Submit**. In this way the email will be sent to the new contacts.

| Consult other related topics: [How to schedule shipments in Icomm.](/es/article/como-programar-envios-en-icomm-bipqp8/)