> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create survey with Scoring


This question will allow your users to rate or evaluate through a visual scale of icons (stars, like, dislike, hearts, etc.) your brand, product, service or anything you want to know. It's a simple and visual way to rate things.

# Setting
With Icomm you will be able to customize your forms and allow your users to select between stars, likes, hearts or other icons.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/2_5bltuo.jpg)

* **Question**: This opinion scale helps you measure and value opinions.

When asking the question, the respondent is asked to rate on a scale. This can be from 3 to 10, and you can choose the icon that best suits your question. You can also edit the format of the entered text with bold, italic or underline.

* **Description**: Check this option if you want to add a description below the question. This field is recommended to make clarifications, or to specify something regarding the question.

* **Options**: here you can define the scale that answers your question. By default it is set to 3, but you can choose any number from 3 to 10.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/3_2awz0j.jpg)

It will also allow you to select the icons that appear; which can be stars, thumbs up, thumbs down, hearts, among others.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/1_1uco6pz.png)

* **Advanced Options**: See our article on Advanced Options to learn more about these features and their benefits.

* Once the question is set up, click the **Save Question** button to add it to your survey.