> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create users in Icomm


Icomm offers the possibility of generating different types of users. Follow these recommendations to create a user on the platform.

# Create new user

1. Access the **Settings** menu

2. Select the **Create User** option

3. Complete the form with the corresponding information

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/1_17gww2v.jpg)

4. In the **Profile** field, select the new user type:

* ROOT
* Admin
* Admin (restricted)
* Partners
* Editor
* Visualizer

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/2_12gdbsl.jpg)

5. Click on the **Save** button to finish creating the user

# Types of users

Icomm allows you to create different types of users with different hierarchies and roles.

The user options are:

* super admin
* admin
* Admin (Restricted No / Export)
* Admin (Restricted)
* Contacts Admin + Editor
* partners
* Partner /Restricted
* Editor
* Full Commerce Viewer
* viewer
* Viewer (w/Contact List)
* Push Notifications User
* Survey User

| Consult our article on [How to grant user permissions (Hierarchies)](/en-us/article/how-to-grant-user-permissions-hierarchies-1u3jcfu/).

###### Before creating a new user keep in mind:

||| Users do not share information with each other. The only one who will be able to view all the information is the mother user (ROOT). However, you will be able to grant User Permissions to view another user's data and campaigns.

||| The hierarchical order of the users is vertical. Root is the user with the highest (total) permissions and from there downwards.

###### Example

* From the **ROOT** user, only an **Admin type** user can be generated.

* From the **Admin**, the **Partner** can be generated.

* From the **Partner**, the **Editor and Viewer users** can be generated.

# How to change the username/password of the ROOT user?

1. Access the **Settings** menu
2. Select the **List Users** option

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/3_1ngghbx.jpg)

3. Locate the mother user (ROOT) in the list

4. Click on the blue arrow-shaped button located next to the user
* Select the **Modify** option
The following form will appear:

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/4_11sih6o.jpg)

5. In the **Password** and **Confirm Password** fields, write the new password and/or username

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/5_1jwexqk.jpg)

6. Click on the **Save** button to finish the modification