Articles on: FAQs

How to grant Administrator permission to a user in META?

Giving someone Administrator permissions is a simple process that allows you to share responsibilities and effectively manage your account administration. With the Administrator role, that person will have full access and can make important changes to your Icomm account settings. In this article, I'll guide you step by step on how to grant this vital permission to collaborate with your team efficiently.

Before you begin, make sure you have the proper permissions to perform this action. Only users with the current Administrator role can grant this level of access to others. If you are an Administrator, follow these steps:

Step 1: Access the Business Manager


Log in to your Business Manager to manage your Facebook and Instagram ad accounts, Pages and apps.

Step 2: Enter the Users section


Within the Business Manager, find and select the "Users" option.

Step 3: Access the People section


Once inside the Users section, find and select the "People" tab. Here you will see a list of everyone who has any level of access to your account.

Step 4: Grant Administrator Access


In the people list, find the name or email address of the person you want to give Administrator permission to. Once you've found it, click the "Edit" or "Configure" button next to its name.

Step 5: Select the role of Administrator


You will see a dropdown list with different roles available. Select "Administrator Access" to grant it full access level.



Important: If something is changed with the integration done, the Icomm platform will not pick up the change correctly if you don't unlink and relink the integration from scratch.

Updated on: 08/15/2023

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