How to integrate with Fenicio
Integration with Fenicio E-Commerce allows customer data to be automatically sent to an ICOMMKT profile, as well as their enrichment based on processed information from the various purchases made by each of them.
Among this data we can find:
• Last purchase date
• Days since last purchase
• Date of first purchase
• Days since first purchase
• Products purchased in the last 30, 60, 90, 180, 360, 360 + days
• Categories of Products purchased in the last 30, 60, 90, 180, 360, 360 + days
• Number of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Amount of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Average amount of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• RFM for purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Discount codes applied in the last 30, 60, 90, 180, 360, 360 + days.
• Latest Purchase Brands
• Last Purchase Categories
• Last Purchase Promo Codes
Updates to this integration are made automatically every 24 hours, while the Results Dashboard is updated in real time.
Request the integration TOKEN from your ICOMM Account Executive
Get the ICOMM shipping domain from MY ACCOUNT
Enter the Settings menu
Select the option My account
On this screen you will find the Domain data.
If you have activated the Notification Hub, it also requests Icomm for the module ID.
Ask Fenicio through Help Desk to activate the integration with ICOMM, sending the data obtained in the previous points.
Once these steps have been completed, notify your Icomm account executive to continue with the second stage
Once the integration is confirmed by Fenicio, it extracts the historical data up to the integration confirmation date.
The start date should not exceed 2 years. However, this can be agreed with the client.
They must have the "Products for sale" template generated (with the fields and format listed). If the report is not available, it must be generated in the store backend.
The file extension must be in CSV format.
They must have the "Products by sale" template generated (with the fields and format listed), if the report is not available, please generate it in the backend of the store.
Verify that the encoding is utf8
Make the request for the standard report by carrying out the following procedure on the Fenicio platform:
to. Enter the Settings section
b. Select the option Reports
c. Click on the New Template button and select the Products for sale option
Here you must enter the name that the file will have and select the CSV format.
d. Go to the Columns settings and click on the Select Columns button
Selecting the following fields:
Order No.
Sex Buyer
Average payment discount (Code)
Order code
Observations
Average payment discount (Name)
Order origin
Delivery form
Authorization code
IP
Branch
Size code
Start date
Addressee
Variant code
End date
Shipping type
Product code
Pay day
Deliver date
Gift amount
State
Delivery schedule
Purchased amount
Delivery status
Billing country
SKU
Tracking info
Billing Department
Article name
Tracking code
Billing location
Total amount item
Currency
Billing street
Brand
Coupon discount amount
Billing door number
Comes out
Average payment discount amount
No. suitable billing
Outlet
Shipping amount
Code postal billing
Category
Total amount requested
Country delivery
Average discount amount of product payment
Payment status
Department delivery
Product coupon discount amount
Payment method
Delivery location
Product discount amount
Bank
Delivery coordinates
Product payment means discount code
Type of payment
Street delivery
Coupon discount code
Payment amount
No. delivery door
Product discount code
Payment detail
No. delivery apt
Promo discount code
Payment ID (Phoenician)
Code postal delivery
Payment ID (External)
Clarification delivery address
Dues
Card number
Buyer
Card number - BIN
Buyer name
Card Number - Last 4
Buyer last name
Coupon
Buyer email
Discount coupon
Buyer phone
Free shipping coupon
Buyer document
RUT
Buyer type document
Business name
e. Click on the Save button once the previous steps are completed
Go to the Spreadsheets section to access the new generated file
Send the file(s) obtained in the previous step to your ICOMM Account Executive.
Among this data we can find:
• Last purchase date
• Days since last purchase
• Date of first purchase
• Days since first purchase
• Products purchased in the last 30, 60, 90, 180, 360, 360 + days
• Categories of Products purchased in the last 30, 60, 90, 180, 360, 360 + days
• Number of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Amount of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Average amount of purchases made in the last 30, 60, 90, 180, 360, 360 + days
• RFM for purchases made in the last 30, 60, 90, 180, 360, 360 + days
• Discount codes applied in the last 30, 60, 90, 180, 360, 360 + days.
• Latest Purchase Brands
• Last Purchase Categories
• Last Purchase Promo Codes
Updates to this integration are made automatically every 24 hours, while the Results Dashboard is updated in real time.
To carry out the integration between Fenicio and ICOMMKT, perform the following steps:
Request the integration TOKEN from your ICOMM Account Executive
Get the ICOMM shipping domain from MY ACCOUNT
Enter the Settings menu
Select the option My account
On this screen you will find the Domain data.
If you have activated the Notification Hub, it also requests Icomm for the module ID.
Ask Fenicio through Help Desk to activate the integration with ICOMM, sending the data obtained in the previous points.
Once these steps have been completed, notify your Icomm account executive to continue with the second stage
Historical data processing
Once the integration is confirmed by Fenicio, it extracts the historical data up to the integration confirmation date.
The start date should not exceed 2 years. However, this can be agreed with the client.
They must have the "Products for sale" template generated (with the fields and format listed). If the report is not available, it must be generated in the store backend.
The file extension must be in CSV format.
They must have the "Products by sale" template generated (with the fields and format listed), if the report is not available, please generate it in the backend of the store.
Verify that the encoding is utf8
Make the request for the standard report by carrying out the following procedure on the Fenicio platform:
to. Enter the Settings section
b. Select the option Reports
c. Click on the New Template button and select the Products for sale option
Here you must enter the name that the file will have and select the CSV format.
d. Go to the Columns settings and click on the Select Columns button
Selecting the following fields:
Order No.
Sex Buyer
Average payment discount (Code)
Order code
Observations
Average payment discount (Name)
Order origin
Delivery form
Authorization code
IP
Branch
Size code
Start date
Addressee
Variant code
End date
Shipping type
Product code
Pay day
Deliver date
Gift amount
State
Delivery schedule
Purchased amount
Delivery status
Billing country
SKU
Tracking info
Billing Department
Article name
Tracking code
Billing location
Total amount item
Currency
Billing street
Brand
Coupon discount amount
Billing door number
Comes out
Average payment discount amount
No. suitable billing
Outlet
Shipping amount
Code postal billing
Category
Total amount requested
Country delivery
Average discount amount of product payment
Payment status
Department delivery
Product coupon discount amount
Payment method
Delivery location
Product discount amount
Bank
Delivery coordinates
Product payment means discount code
Type of payment
Street delivery
Coupon discount code
Payment amount
No. delivery door
Product discount code
Payment detail
No. delivery apt
Promo discount code
Payment ID (Phoenician)
Code postal delivery
Payment ID (External)
Clarification delivery address
Dues
Card number
Buyer
Card number - BIN
Buyer name
Card Number - Last 4
Buyer last name
Coupon
Buyer email
Discount coupon
Buyer phone
Free shipping coupon
Buyer document
RUT
Buyer type document
Business name
e. Click on the Save button once the previous steps are completed
Go to the Spreadsheets section to access the new generated file
Send the file(s) obtained in the previous step to your ICOMM Account Executive.
Updated on: 06/27/2024
Thank you!