> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to send a survey in a newsletter?

Sending an email survey is an effective way to gather valuable feedback and feedback from your subscribers. Follow the steps below to include your survey in a newsletter:

### Copy the survey URL
The first thing you need to do is create your survey using an external tool or online survey platform. Once you've created your survey, copy the URL provided.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/faqs41_aa3t4x.jpg)

### Access the Icomm editor
Login to your Icomm account and open the [newsletter editor](/en-us/article/how-to-create-a-newsletter-from-editor-1ojhu3f/). This is where you can design and customize your newsletters.

### Add the survey to your newsletter
Once in the editor, select the block, image or column in which you want to add the survey. Our editor gives you the flexibility to choose different elements to insert your link. Paste the survey URL you copied in Step 1 into the **Link** field as shown below:

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/faqs42_gtlizg.jpg)

### Send the newsletter

Before sending your newsletter, be sure to carefully review all parts and elements of it. Check that the survey link is linked correctly and that the layout looks the way you want it to. Once you are satisfied with the changes, save your newsletter and send it from the Icomm module [Delivery Configuration](/en-us/article/new-configuration-how-to-schedule-shipments-10pficr/)