> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to View Survey Results


Within the survey module:

1. Enter **My Campaigns**
2. Click on the **statistics icon** of the survey you wish to view.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/1_1086rsg.jpg)

The platform offers a wide range of survey statistics:

# Summary

In this tab you can see the following information:

* Number of interviewees
* Number of completed surveys
* Response rate
* Average response time

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/2222_dlxbdn.jpg)

###### Surveyed
The system offers a graph with the data of the completed and unfinished surveys in the selected period of time

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/4_1kk4v8u.png)

###### Information by device

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/5_158ddrv.png)


# Results

See the breakdown of statistics by question

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/6_a544lv.jpg)

# Respondents
You can see the statistics for each respondent. You can also filter a response period.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/7_uuj7bh.jpg)

# Reports
Reports can be created filtering by date to download as a file.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/8_877z5h.jpg)

# Share
Sending protected campaign reports. It allows sharing the statistics of a campaign with third parties. Each user will receive an email with a link to these sent statistics. From the configuration you can generate a password to access the report.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/9_2qz5td.jpg)


# Filters

Filters can be created on each statistical module. For example, new filter on Results.

1. Click on the Filters icon

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/10_7xae0k.jpg)

2. Create new filters

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/11_7gzmkq.jpg)

3. Enter the name of the filter
4. Select the statistic you want to filter on.

Options:
* Questions answered
* Demographics
* Hidden fields
* Dates

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/12_1t28hj9.jpg)

###### By question

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/13_16xzuwn.jpg)

###### By demografic

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/17_dork3n.jpg)

###### By hidden fields

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/14_ut4b14.jpg)

###### By dates

Then, you can view the saved filters and turn them on or off. You can also edit or delete it.

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/15_vnnwqs.jpg)


# Results via API

There is the possibility of programming a daily report with the results of the surveys and not having to download them manually one by one, integrating it via API so that they migrate automatically.

1. Enter the **Surveys** module
2. Access the **APIs** option
3. Consult the **APIs Documentation**, available on the platform
There you will find the details to carry out this implementation

![](https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/18_1heilj6.jpg)