Integration with Meta: What to do if contacts were left out of the profile?

META's integration with Icomm is a powerful feature that allows users to capture data and expand their contact base. However, it is important to note that this integration is not retroactive, which means that contacts from before the link will not be automatically included in the profile. In this article, we will explain what to do in case you have linked Meta after activating the form and you have contacts left outside the profile.

Step 1: Travel at least one piece of data to automatically generate fields

Once you have integrated Meta into Icomm, it is essential to travel at least one piece of data. This will allow the platform to automatically generate the necessary fields in the profile to store the information that is captured through Facebook. Make sure that this data is representative and fits the structure that Icomm automatically generates.

Updated on: 08/15/2023