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Omnichannel integration: Are the files a fixed line size?

The files used in omnichannel integration are not of fixed line size. Instead of having lines of constant length, these files are character delimited, which means that the width of each line can vary. This is important to understand how information is handled and structured within these files.

Definition of field type and its maximum size



Within these files, the field type must be defined for each data to be stored and sent. They can be text fields, integers, decimals, dates, among others. In addition, a maximum size is established for each type of field, which serves as a reference to delimit the maximum size of the information that can be sent in each field.

For example, if we have a field that stores customer names and it has been defined with a maximum size of 50 characters, the content of the field cannot exceed that length. Similarly, if a numeric field is set to store a specific amount, such as the amount of a purchase, you can define the maximum size of that field to prevent errors and overflows.

Advantages of Character Delimited Files



Choosing character delimited files over fixed line size files offers several advantages in the context of omnichannel integration:

Data Flexibility: Allowing for variable line sizes makes it easy to include different lengths of data, giving you greater flexibility in adapting to various situations and scenarios.

Space Saving: Unlike fixed-line-size files, where white space can be wasted to fit shorter lines, character-delimited files optimize storage space usage.

Easy to read and edit: Files with variable line sizes are often easier to read and edit, since strict adherence to a fixed structure is not required. This is useful when making changes or updates to the information contained in the file.

Compatibility: Character delimited files are widely used and supported by a wide variety of systems and applications, making it easy to transfer data between different platforms and tools.

Updated on: 08/15/2023

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