> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.icommkt.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Omnichannel Integration: Is it possible for a transaction to be processed when the linked customer is not informed that day?

Yes, it is feasible to transact without notifying the tied customer that day at ICOMM. This is because our platform has been designed with a solid architecture and an intelligent user tracking system (UserId) that allows you to manage interactions with customers in a comprehensive way.

When a client links through ICOMM, their profile and relevant data is stored in our database. This includes information such as purchase preferences, interaction history, contact details, and customer behavior across various channels. Once a client is processed and linked, ICOMM maintains a complete and up-to-date record of their profile.