Why don't the emails reach the client's corporate email?
In the case of shipments to recipients with corporate accounts, it is necessary to clarify that the specific policies of some of the corporate mail servers are surely filtering the newsletters. This may be due to its content, its subject, or due to a restriction on the frequency of sending to the same account and/or domain, from a single sender.
The policies of the antispam filters of corporate mail servers are sometimes much more restrictive than the standards established by the main transports such as Hotmail, Gmail, Yahoo, etc. The parameter that is always considered to guarantee the reception of the emails is the latter, since they are the reference. Then each administrator can determine filters based on the regulations of each organization. They can often prevent the receipt of emails even when they appear to contain simple and basic content. Under this premise, there is no one who can guarantee the reception of absolutely all recipients, when they are using corporate emails. It is important to note that corporate policies are completely unknown and inherent to each company and can be as restrictive as the relevant areas define it.
In these cases, the recommendation is always that the end user ask their administrator to guarantee the entry of emails from the sender @domainnews.com (the one used from the platform).
In case the problems still continue after the previous step, the next point to cover is the incorporation of the ICOMM sending IPs to the white list within the configuration of the corporate mail server of possible senders. The list of current IPs is detailed below (the complete list is sent because they can occasionally be modified depending on the needs).
See article: How to add IPs to the White List, also in Google Workspace
The policies of the antispam filters of corporate mail servers are sometimes much more restrictive than the standards established by the main transports such as Hotmail, Gmail, Yahoo, etc. The parameter that is always considered to guarantee the reception of the emails is the latter, since they are the reference. Then each administrator can determine filters based on the regulations of each organization. They can often prevent the receipt of emails even when they appear to contain simple and basic content. Under this premise, there is no one who can guarantee the reception of absolutely all recipients, when they are using corporate emails. It is important to note that corporate policies are completely unknown and inherent to each company and can be as restrictive as the relevant areas define it.
In these cases, the recommendation is always that the end user ask their administrator to guarantee the entry of emails from the sender @domainnews.com (the one used from the platform).
In case the problems still continue after the previous step, the next point to cover is the incorporation of the ICOMM sending IPs to the white list within the configuration of the corporate mail server of possible senders. The list of current IPs is detailed below (the complete list is sent because they can occasionally be modified depending on the needs).
See article: How to add IPs to the White List, also in Google Workspace
Updated on: 08/10/2023
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