Automatic Database Import Guide via SFTP
The process aims to automatically synchronize contacts from external platforms through the exchange of files in an FTP/SFTP repository. This allows for the easy and fast incorporation and/or massive updating of contacts. This functionality can create new profiles automatically and without prior definition, and then synchronize them, or it can perform this activity on an existing profile. Requirements: The file must follow the following nomenclature PROFILENAME UNIQUEID . csv|txt The fiPopularHow to implement abandoned cart
An abandoned cart email is an automated email that is sent to those users who, for some reason, did not complete their purchase in an ecommerce. Its objective is to get the customer to go back and finish the purchase that he left pending. It is usually made up of attractive titles and texts, images of the product that was pending purchase along with a button or call to action to resume the purchase process. It is also recommended to offer the customer some benefit if he completes the purchase tPopularHow to integrate with VTEX
Introduction Integration with VTEX E-Commerce allows customers' MASTERDATA data to be automatically sent to an ICOMMKT profile, as well as their enrichment based on processed information from the various purchases made by each of them. Among this data we can find: • Last purchase date • Days since last purchase • Date of first purchase • Days since first purchase • Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Categories of Products purchased in the last 30, 60, 90, 18Some readersOmnichannel Integration Guide
This service allows ICOMMKT to receive, import and process on a daily basis the transactions (and its customers) generated in POS, offline and online stores, obtaining more than 75 indicators that can be used in dynamic segmentation and automation processes. Through this integration, you will be able to interconnect ICOMM with any POS, physical Point of Sale, e-commerce or platform aimed at generating and managing transactions and customers. How can I send this data? Files via FTP/SFTP: ESome readersHow to integrate with PrestaShop
Introduction PrestaShop is an eCommerce platform that allows integration with Icomm to automatically send customer MASTERDATA data to an ICOMMKT profile. The enrichment of the same from information processed from the various purchases made by each of them. Among these data we can find: • Date of last purchase • Days since last purchase • Date of first purchase • Days from first purchase • Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Categories of Products purchased in tFew readersOmnichannel Integration Guide via FTP/SFTP Files
Omnichannel integration through FTP/SFTP files allows for easy, agile processing of large volumes of data from any source platform, whether online or offline. Based on the daily generation of 4 files, ICOMM can obtain relevant transactions (and their customers) for their business. By processing these files, over 75 indicators will be calculated daily and can be used in dynamic segmentation and automation processes. Formats The following 4 plain text files must be generated daily: CustoFew readersHow to integrate with Fenicio
Integration with Fenicio E-Commerce allows customer data to be automatically sent to an ICOMMKT profile, as well as their enrichment based on processed information from the various purchases made by each of them. Among this data we can find: • Last purchase date • Days since last purchase • Date of first purchase • Days since first purchase • Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Categories of Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Number oFew readersHow to integrate with Magento
The integration with E-Commerce Magento allows the automatic sending of customer MASTERDATA data to an ICOMMKT profile, as well as their enrichment based on information processed from the various purchases made by each one of them. Among these data we can find: • Date of last purchase • Days since last purchase • Date of first purchase • Days from first purchase • Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Categories of Products purchased in the last 30, 60, 90, 180,Few readersHow to Integrate with Meta
Introduction The integration with Meta allows, on the one hand, to save the records generated from a "Lead Ads" type campaign in a platform profile and, on the other, to generate a "Custom Audience" on Facebook based on a segment of users. from the results section of the ICOMM tool (views, clicks, etc.). Procedure To start the integration process, the first step will be to associate the account used to manage ads on Facebook, with ICOMM. Linking Go to the Settings menu locFew readersHow to Integrate with Shopify
The integration with E-Commerce Shopify allows the automatic sending of customer MASTERDATA data to an ICOMMKT profile, as well as their enrichment based on information processed from the various purchases made by each one of them. Among these data we can find: • Date of last purchase • Days since last purchase • Date of first purchase • Days from first purchase • Products purchased in the last 30, 60, 90, 180, 360, 360 + days • Categories of Products purchased in the last 30, 60, 90, 180,Few readersGuide to automatic database import and delivery generation
Description and functional scope It allows adding a contact to an existing profile in the system, including all the personalized information that has been defined in it. If the contact exists (email address) the custom fields provided will be updated. The existing information in the custom fields that are not supplied will remain unchanged. The purpose of the process is to automate the import of databases and the consequent creation of shipments in ICOMM, based on the information coming frFew readersHow to integrate with Tokko in Icomm
The integration with Tokko in ICOMMKT allows you to automatically synchronize customer data and their historical transactions from the Tokko platform to Icomm profiles. This facilitates the enrichment of user information and optimizes marketing and sales strategies. Tokko includes historical transactions in the customer's regular profile. This means that all information prior to the integration date will be available for use on the Icomm platform. Integration with Tokko is done through an API.Few readersHow to integrate with Porta in Icomm
The integration with Porta allows you to automatically synchronize customer data and their activities from the Porta platform to Icomm profiles. This integration facilitates the enrichment of user information and helps optimize marketing and sales strategies. Integration process: To start the integration process with Porta, it is necessary to follow the following steps: Obtain the integration key (KEY) provided by Icomm. Send the KEY to Porta using a ticket or help desk.Few readersWhat are the RFM_Group and RFM_Segment fields and what are they for?
The Icomm omnichannel masterdata profile includes the RFMGroup and RFMSegment fields. These fields are designed to group customers into 4 main groups (RFMGroup) and 15 more specific segments (RFMSegment), based on their purchasing behavior. Using this data, the platform facilitates customer segmentation and allows the development of more effective and personalized marketing actions. Diagram of the RFM segments: (https://storage.crisp.chat/users/helpdesk/website/e4b41ef8ae96c800/imaFew readersGeneral guide to integrations with Icomm
At Icomm, integration is a fundamental part of enhancing and expanding the capabilities of the platform. Whether Natively, through API or SFTP, you can connect Icomm with a wide range of external systems, from CRM to e-commerce platforms. In this guide, we'll provide you with an overview of the options available to integrate with Icomm and how to make the most of these capabilities. Integrations via SFTP Integration via SFTP is a secure and reliable way to exchange data with Icomm. It is idFew readers